Do you love manual workflow management? Sorry!
By using CANEA Workflow instead, you'll have more time for other things. Better control and smoother processing are great bonuses.
CANEA Workflow is an IT solution that automates, quality-assures and speeds up administrative workflow processes. You can easily define and set up processes according to your own needs using a convenient layout tool. In addition, since all types of workflow processes can be managed, you get all case management in one single system.
Analyses, statistics and reports give you an unbeatable overview with real-time status and division of responsibility. Nothing has to fall through the cracks anymore and you always have an accurate and up-to-date base for decision-making.
Flexible configuration to your needs
Full control of processes
By creating executable processes in CANEA Workflow, you get both better control of the situation and smoother processing.
Streamlining the work
Ensure compliance and that handovers are done correctly and with the right information.
Correct decision support
You get an unbeatable overview of the processes in real time, with both clear reports and clear diagrams.
Improve processes continuously
Our process support can be constantly adapted to changing needs and requirements. In this way, we give you the best possible conditions for your daily work.
Features
Simple reporting, clear overview and good analysis tools create effective workflows. Functionality is therefore central to all our workflow management.
Make it easy for everyone to capture and create workflow processes via electronic forms. Facilitate reporting, for example through the intranet or the public website. Cases can also be reported via mobile app.
Integrate your suppliers, clients and partners in your business processes. CANEA Workflow makes it possible to interact with everyone in the work flow in a more automated fashion instead of, for example, sending e-mails back and forth, which must then be handled manually.
The system enables cooperation via the social stream in which stakeholders can carry on a dialogue regarding the specific case directly in the system. From the stream, you can also communicate with external parties, such as clients or suppliers via the smart e-mail solution. All dialogue around a case in the stream is stored together with the case.
Using the dynamic and graphic views, it is easy to get an overview of the process in real time and all cases. For example, views can be created for prioritised, my ongoing, alerted and closed cases, entirely according to your requirements. Set groups, sorting, filtering and categories. Overviews can be public or private for the user.
Using the interactive and visual analysis tool, you can follow up on activities and processes in real time in a very efficient manner. Generate statistics and follow up on the process lead times, costs, and other KPIs directly in the system. The analysis tool allows you to create diagrams flexibly and generate reports as you require.
Make it even easier for all employees to work with workflows and follow status. Through the mobile, you can easily report new cases (including images from the mobile cameras), get an overview of cases in progress and discuss cases. The mobile solution is available for both Android and iOS (iPhone).
All actions are traceable in the system and important events in each cases are logged with the date and time stamp, together with who carried them out. This allows you to keep track on what has happened historically. Each case has a log with history where it is simple to follow all changes made in chronological order, right down to field level.
The system can be configured directly in your web browser with the help of the easy-to-navigate design. Form layout, settings, flows, business logic and rules are set up to suit your wishes and the design of the current process. This requires no IT skills and can be managed directly by the business.
Documents and other files that are part of the specific case can be linked in the system. Documents are attached using simple drag-and-drop. The files can be managed with versioning, permissions and online viewing features.
CANEA Workflow alerts you if a case has been waiting for too long or if the action date has passed. Set limits for lead times for the different steps in the workflow and get reminders via e-mail or an alarm via SMS (additional service).
You won't be the first. Or alone.
CANEA Workflow is both tried and trusted. Hundreds of organisations in a wide range of industries have long since discovered the benefits of our digital case management. Read some interesting client cases here!
It feels great that the system is so configured. We can adapt it easily ourselves to match our processes, its phases, forms and rules, but also follow-up functions, such as views and e-mail notifications. As we launch new processes, we can understand to what extent we can use it for new use cases.
See what CANEA Workflow
can do for you!
Get a personal tour of the system from one of our specialists
CANEA ONE is a
complete product family
- let us introduce you to the rest of it.
CANEA Workflow is just one member of the family. In addition to help with your case management, you can take a closer look at document and project management, and solutions for both process modelling and strategy activation. All modules in CANEA ONE are proprietary and part of a single system, so they are integrated with each other both functionally and interface-wise. The modules can of course be configured and combined according to your needs.
Book a demo
Fill in the form to book a personal demo.